Support / Maintenance
Contact our team! We not only create new products from scratch but also take over existing ones, helping them get back on track. In addition, we provide app maintenance, monitoring and customization so that you can focus on your business, confident that your product runs without any disruptions.
the best mobile app
Mobile apps
At appvinio, we know that projects, like car journeys, can encounter obstacles such as breakdowns. That’s why we offer an SLA service that works just like assistance on the road – always ready to provide you with help when you need it.
You have our support
Our SLA (Service Level Agreement) is a service under which we guarantee you project care and a rapid response in the event of problems. The signed agreement specifies for us the times to proceed with a request or repair or implement an interim solution, so you can be sure that you have a team to support you in case of unforeseen situations.
Counteraction
In addition to responding to failures, we also strive to prevent them, which is why, as part of the SLA, we take care to keep components up to date, maintain optimum performance of your application and perform cyclical testing.
Why I need this?
- So that you can sleep peacefully
- So that, in the event of a breakdown, a team is waiting to quickly address and resolve the problem
- To monitor the status of the application and intervene if any problems arise
- To keep applications in good shape and prevent failures that generate costs - the service is then not available
Project takeover
When we take over a project, we begin our work as consultants, verifying that the previous contractor has provided all the necessary materials based on the contract they signed. We then review the documentation, configure the new environments and confirm readiness for operation.
It's your app
We don't want you to feel tied down and dependent on us once the project is complete - you will be the owner of the app and your Google Play or Apple Store accounts, and we will act as their administrator. We emphasise communication, transparency, timeliness and regular meetings, so you will be kept informed of changes and new features.
We look for solutions
Whether your project needs fixing, additional functionality or even starting from scratch, we are ready to work with you. We set goals and priorities so that you can be sure your project is in good hands and this time it will unfold as planned.
Why I need this?
- Secure
- Save costs
- Achieve your plan and goals
- Eliminate investment risk
